The Value-Based Platform (VBP) Product team plays a key role in shaping and delivering solutions that advance aspects of value-based care within Risant Health Organizations (RHOs). The portfolio of solutions drives outcomes – total cost of care reduction, clinical quality improvement, better experiences, health equity and simplicity – to achieve business and financial objectives.
The Implementation Product Manager leads the contextualization, deployment, and adoption of healthcare solutions that address market needs, align with enterprise capabilities, and drive measurable gains in cost, quality, experience, and value-based care outcomes. This role serves as the bridge between product strategy, project execution, and operational adoption, ensuring implementations are delivered on time, within scope, and aligned to business objectives. The Implementation Product Managers will oversee cross functional teams, manage client and stakeholder relationships, and ensure a smooth transition from implementation to standard work.
Principal Duties and Responsibilities
- Implementation Planning & Execution: Lead end‑to‑end implementation efforts from kickoff through go‑live and transition to operations through the development of detailed implementation and project plans, including scope, timelines, milestones, dependencies, and resource needs. Ability to manage multiple concurrent implementations while maintaining quality and consistency.
- Cross-Functional Team Leadership: Coordinate and lead cross‑disciplinary teams including project managers, analysts, technical resources, and operational stakeholders, ensuring clarity of roles and responsibilities. Provide day‑to‑day direction, remove blockers, and ensure accountability across implementation teams.
- Client & Stakeholder Management: Foster strong relationships across clinical, technical, and leadership teams to ensure alignment and effective communication. Serve as the central point for approvals, escalations, and cross-functional coordination during implementation. Ensure solutions meet the needs of RHOs and integrate effectively into their operations. Provide guidance and support to product owners and analysts.
- Risk, Resource & Budget Management: Identify and mitigate development and adoption risks while managing resources to maintain focus on priorities. Track product budgets and ensure efficient use of resources.
- Post‑Implementation & Continuous Improvement: Ensure tracking and reporting on key performance indicators (KPIs) and objectives (OKRs) related to cost, quality, and experience are structured and transitioned to post-deployment teams. Contribute to the refinement of implementation methodologies, playbooks, and best practices.