Senior Patient Outcomes Officer

This vacancy is open to employees of Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust only.

NHS Band 6: £39,959 - £48,117 per annum (effective from 01/04/2026)

Hours Per Week: 37.5 full time 

Contract Type: Permanent 

Location: St Mary's Hospital (Isle Of Wight), Parkhurst Road, Newport, Isle of Wight, PO30 5TG

About the Role

An exciting opportunity has arisen to join Single Corporate Services – Patient Outcomes, supporting both Portsmouth Hospitals University NHS Trust (PHU) and Isle of Wight NHS Trust (IWT).

As a Senior Patient Outcomes Officer, you will play a key role in ensuring both Trusts meet their legal and regulatory obligations in relation to patient outcomes, while supporting assurance, escalation and governance processes that demonstrate our organisations are well led.

This role works across both Trusts as part of a shared corporate service, with the expectation of occasional travel between sites in line with service needs and the staff mobility agreement. You will work closely with clinical, operational and corporate teams at all levels, supporting the effective monitoring, triangulation and reporting of patient outcomes data to inform improvement and decision‑making.

The post reports to the Head of Patient Outcomes and is accountable to the Associate Director of Quality Governance.

Key Responsibilities

• Support the delivery and coordination of patient outcomes workstreams across both Trusts, ensuring alignment with national and local priorities.
• Contribute to the implementation of a coordinated approach to:
  • National audits and benchmarking
  • GIRFT and Model Hospital programmes
  • NICE compliance
  • Local audits and quality improvement projects (where applicable)
• Support the collation, analysis and triangulation of patient outcomes data to identify themes, risks, and emerging concerns.
• Assist in the preparation of regular and ad hoc patient outcomes reports for Trust Board and the Joint Patient Outcomes Subcommittee.
• Support the Head of Patient Outcomes in organisation wide surveillance and exception reporting of agreed quality metrics.
• Work collaboratively with clinical divisions, care groups and corporate teams to strengthen local assurance systems and promote consistent learning.
• Act as a point of contact for patient outcomes queries, developing effective working relationships across medical, nursing, AHP and corporate teams.
• Support agenda planning, coordination and documentation for patient outcomes meetings.
• Contribute to the development and implementation of policies and procedures within the Patient Outcomes portfolio, ensuring compliance with national standards and best practice.
• Work closely with Patient Safety, Patient Experience, Risk, Compliance and Health & Safety teams to enable effective data triangulation and learning.

About You

We are looking for a motivated, organised and analytical individual with experience in governance, quality, clinical effectiveness or patient outcomes within a healthcare environment.

You will be confident working autonomously, managing competing priorities and engaging with a wide range of stakeholders, while knowing when to seek advice or escalate concerns.

You will demonstrate:

• Strong written, verbal and presentation skills, with the ability to communicate complex or sensitive information clearly and professionally.
• Excellent organisational and planning skills, with attention to detail and high standards of accuracy.
• Strong analytical skills and confidence working with data, reports and performance information.
• The ability to build effective working relationships across clinical and non‑clinical teams.
• A proactive approach to improvement, learning and assurance.
• A clear commitment to Trust values, equality, diversity and inclusion, and continuous professional development.

For further information please refer to full job description.