Account Growth & Farming: Own and expand relationships with strategic client accounts; identify new opportunities for revenue growth within existing portfolios.
CXO Engagement: Act as a trusted advisor, leading strategic discussions with senior executives to align technology investments with business goals.
Value Creation: Drive conversations around productivity improvements, operational efficiency, and cost optimization, leveraging digital and AI-enabled solutions.
Customer Intimacy: Stay close to the client鈥檚 business priorities, challenges, and transformation journey to proactively propose relevant solutions.
Opportunity Management: Collaborate with delivery and solution teams to shape proposals, craft value propositions, and position differentiated offerings.
AI Advocacy: Confidently use AI/GenAI terminology to articulate how modern solutions can transform customer business outcomes.
Client Presence: Maintain a regular onsite presence at client location (minimum once a week) to foster deeper engagement and relationship-building.
Collaboration & Leadership: Partner with internal practice, delivery, and sales teams to ensure client satisfaction and successful execution.