As a Senior Prompt Designer, you will play a defining role in shaping the quality, reliability, and evolution of MEDFAR's generative AI features — most notably CoeurWay, our AI-powered clinical scribe, and emerging AI capabilities within MYLE EMR. Reporting to the Director of UX, you will sit at the intersection of product, clinical quality, and AI craft, working closely with product designers, developers, QA, and client-facing teams to ensure that every AI-generated output meets the high standards required in a healthcare setting.
This is a senior individual contributor role with a clear growth path toward mentoring and leading a prompt “engineering” practice as MEDFAR's AI product surface expands.
Main Responsibilities
Audit and re-architect CoeurWay's existing monolithic prompts into a modular chain of focused, maintainable prompts — improving robustness, debuggability, and adaptability.
Lead the selection, evaluation, and pairing of language models to specific prompt tasks, fostering a model-agnostic approach that reduces vendor dependency and optimizes for quality and cost.
Own the quality of AI-generated clinical outputs: define what "good" looks like, identify failure modes, and drive continuous improvement through structured validation processes.
Evolve and re-align our existing evaluation framework, currently covering 7 clinical note quality rubrics, improving its coverage, automation potential, and alignment with clinical ground truth.
Establish and maintain a systematic approach to output validation, including edge case identification, regression testing for prompt changes, and documentation of known limitations.
Design and implement new prompts and evaluation suites to support new features in CoeurWay and MYLE EMR.
Collaborate with the GenAIOps to ensure prompts are production-ready — observable, versioned, and deployable through established CI/CD processes.
Develop a deep understanding of clinical workflows and the needs of healthcare providers, maintaining close relationships with client-facing teams and end users.
Stay current on the rapidly evolving LLM landscape — new models, prompting techniques, evaluation methodologies — and bring relevant findings back to the team.
Contribute to internal documentation, standards, and best practices for prompt “engineering” at MEDFAR.
Mentor future prompt designers as the team grows, and participate in hiring decisions as the practice scales.
Working conditions:
Contract: Permanent, full time (40h/week)
Working mode: Hybrid or remote
Occasional in-office presence may be required during the year (for events or team meetings, for example).
Candidates must reside in the province of Quebec.