The Supervisor Distribution Center Ops works in a fast-paced environment and is responsible for coordinating, directing and supervising warehouse employees to meet or exceed efficiency, quality, and safety goals. This includes the areas of receiving, warehousing, and shipping. To perform this job successfully, an individual must:
- Supervises, directs and guides warehouse leads and employees.
- Coordinates and manages work flow for assigned employees.
- Utilizes mainframe systems, database applications, spreadsheets to set plans for staffing and workflow timing.
- Ensures loads are completed and loaded accurately and in a timely manner
- Ensures that organizational labor efficiency goals are met and maintained.
- Facilitate training to ensure staff members understand and utilize the procedures that will lead to maximized productivity, accuracy, and safety.
- Ensure employees comply with Mattel policies, procedures, guidelines and practices.
- Work with HR and other Management staff to resolve employee relations issues.
- Works on special projects as instructed by the DC Management and General Supervisor.
- Supervises employees in warehouse operations in accordance with the organization's policies, practices, and applicable law.
- Other supervisory responsibilities include but are not limited to interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.