Overall purpose of the job:
At KOSTAL, we utilize a range of software tools to support our quality management (CAQ) processes. We are seeking an experienced specialist who can quickly learn to maintain and support these tools, working closely with our global business partners.
Main Tasks, Roles, and Responsibilities:
- Collaborate with business counterparts to conduct requirements engineering and design effective solutions
- Prepare programming requests for our internal development team or external developers
- Coordinate and oversee the work of external consultants and developers
- Test, implement, and manage the rollout of new developments and release upgrades
- Provide support for quality management processes across various tools
- Focus primarily on manufacturing-related QM processes, such as Control Planning and Statistical Process Control (SPC)
- Deliver user support, handle incidents, and ensure standard service fulfillment