Responsibilities:
- Oversee the day-to-day operations of the establishment, ensuring smooth and efficient functioning
- Manage and supervise staff, including hiring, training, and scheduling
- Develop and implement strategies to increase revenue and improve customer satisfaction
- Monitor inventory levels and order supplies as needed
- Ensure compliance with health and safety regulations
- Handle customer inquiries, complaints, and feedback in a professional and timely manner
- Collaborate with other departments to coordinate events, such as banquets or catering services
- Maintain a clean and organized environment for guests and staff