We are seeking a dedicated Customer Service Representative to join our team in Bethalto, United States. As the first point of contact for our valued customers, you will play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellent service.
- Answer incoming phone calls professionally and efficiently
- Take accurate customer orders and input them into our system
- Process cash transactions and handle payments securely
- Provide exceptional customer service, addressing inquiries and resolving issues
- Collaborate with team members to ensure timely order fulfillment
- Maintain a clean and organized work environment
- Assist with various tasks as needed, including food preparation and packaging
- Lift and move items weighing up to 25 lbs. when required
- Adapt to changing priorities and maintain flexibility in work schedule
- Contribute to a positive team atmosphere and uphold company values