Devops Tech Lead

Are you passionate about building resilient cloud infrastructure, championing DevOps culture, and leading high-performing teams? We’re looking for a Devops Tech Lead to join our dynamic Digital Engineering team and lead the development, operations, and continuous improvement of core platform services, cloud infrastructure, and DevOps practices. 

This is a unique opportunity to shape the technical foundation that powers over 50 websites and 10 mobile applications for some of the UK’s most iconic retail brands. 

As a Devops Tech Lead, you’ll drive operational excellence, reliability, and scalability across our platforms. You’ll guide a squad focused on cloud infrastructure, observability, incident response, and automation—blending technical hands-on work (approximately 30% of your time) with team leadership and strategic thinking. 

Key Responsibilities 

• Lead a high-performing DevOps/Platform squad responsible for infrastructure-as-code, observability, CI/CD, and cloud operations. 

• Drive the design and implementation of scalable, secure, and highly available cloud environments (primarily Azure) using Terraform and modern DevOps tools. 

• Spend approximately 30% of your time hands-on, contributing to IaC, automation scripts, monitoring setups, and critical system improvements. 

• Guide your team through effective incident management, ensuring rapid resolution, root cause analysis, and continuous improvement of system reliability. 

• Champion SRE best practices including error budgeting, SLAs/SLOs/SLIs, and proactive reliability engineering. 

• Coach and mentor engineers through pairing, reviews, and architectural discussions. 

• Collaborate with product and engineering stakeholders to define platform roadmaps and priorities. 

• Continuously evolve our CI/CD pipelines, GitHub workflows, release strategies, and operational playbooks. 

• Foster a DevOps culture with a strong focus on automation, security, observability, and accountability. 

• Ensure effective Agile ceremonies and delivery practices are followed, adapting where needed for high-performing operations-focused teams.