As a Supervisor your key responsibilities will include:
- Direct line management and coaching of Warehouse Operatives / Trainee Supervisors including 1:1's to discuss performance vs expectation, identifying SMART goals when performance not met in any of the key functional areas within responsibility
- Working with the Section Manager for your department to monitor delivery to plan and key areas for your shift improve
- Driving performance on key metrics ensuring an efficient warehouse operation which can fulfill customer web and store demand on time and in full
- Driving the highest standards of safety on site, working with the Safety team to ensure adherence to all safety routines/procedures (e.g. Floor Safety Inspections, Hazard Spotting, Safety Gembas, Risk Assessments, Audits)
- Reviewing weekly labour plan to ensure cover is adequate, sharing with Section Manager, highlighting issues/feedback.
- Providing detail when daily/weekly targets are not met and creating plan to bridge
- Alongside the Warehouse Leadership team, you'll partner with other key stakeholders to ensure all strategic activity is on track and supported
- Supporting the successful implementation of culture change and turnover reduction