Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise in fashion
Confident demonstrating/ applying products to customers while making recommendations to achieve sales and targets
Drive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIs
Passionate about the industry and trends
Self-driven to develop and maintain your own product knowledge using brand and store product information, education materials and attending training as required
Pro-actively engage with clients to develop customer loyalty
Contact clients with information on new ranges, products and instore events
Own the planning and delivery of in-store events in conjunction with the store and brands
Maintain high standards of visual presentation in stores by making sure displays are kept clean and tidy
Maintain exceptional levels of personal grooming with adherence to company grooming policy and guidelines at all times
Support with stock counts and other operational duties
Be a Brand Expert through positive promotion of product and company image at all times
Lead by example to support and coach the brand ambassadors
Support the store management team
Develop strong relationships with brand representatives
Perform as a team player, participating in all activities to contribute to the store objectives
Ensure compliance with all policies and procedures