Job Description

Greet all customers with warmth, confidence, and professionalism.
Ask open-ended questions to understand customer needs.
Recommend and locate suitable products, staying up to date on current collections and trends.
Share information about in-store promotions and loyalty benefits.
Handle cash and card transactions accurately.
Maintain a high standard of store presentation and cleanliness.
Support replenishment and ensure the shop floor is ready for trading each day.
Deliver consistent, high-level customer service in line with the Flannels brand.
Actively offer add-ons and alternative product suggestions where appropriate.
Ensure full compliance with all Flannels policies and procedures.

About Frasers Group

Frasers Group