Position Summary
The Human Resources Manager will be the go-to person for all employee-related issues, responsible for overseeing all aspects of HR practices and processes to ensure a productive, innovative, and legally compliant workplace. This role requires a strong focus on talent acquisition, training and development, and employee relations in alignment with Mexico's Federal Labor Law (FLL).
Key Responsibilities
Strategic HR & Compliance:
- Develop and implement HR strategies and initiatives that align with the overall business strategy and foster a positive, high-performance culture.
- Partner closely with HR COEs and other HRBPs across the organization to develop and drive support of ongoing HR transformation.
- Ensure strict compliance with all local, state, and federal Mexican labor laws and regulations, including those related to working hours, social security, profit sharing (PTU), and new teleworking requirements.
- Maintain accurate personnel records, manage HR databases, and provide decision support to management through HR metrics and reports.
- Assist with labor-related audits under Mexico's Ministry of Labor and Social Welfare (STPS).
Talent Management & Acquisition:
- Oversee the entire recruitment and selection process, developing effective strategies to attract and retain top talent in the competitive tech market.
- Partner with department leaders to identify current and future talent/knowledge gaps and implement targeted training and development programs to fill those gaps.
- Manage the performance appraisal system that drives high performance and facilitates ongoing feedback and career development.
- Coordinate the administration of new employee onboarding and orientation processes.
Compensation & Benefits:
- Administer and manage competitive compensation and benefits programs, including health insurance, life insurance, and statutory benefits such as vacation premiums and Christmas bonuses.
- Participate in compensation surveys and ensure market competitiveness to attract talent.
Employee Relations & Engagement:
- Act as a liaison between employees and management, addressing demands, grievances, or other issues.
- Nurture a positive working environment and implement strategies for enhanced employee satisfaction, morale, and retention.
- Oversee disciplinary actions, conflict resolution, and termination procedures, ensuring fairness and legal compliance.
- Promote diversity, equity, and inclusion initiatives within the workplace.
Knowledge:
- In-depth knowledge of Mexican labor law (Federal Labor Law) and HR best practices is essential.
- Strong working knowledge of multiple HR disciplines, including talent acquisition, compensation, and performance management.
- Familiarity with HR software systems/databases (e.g., Workday, SAP) and data analytics for decision-making.
- Skills: Excellent interpersonal, active listening, negotiation, and problem-solving skills. Ability to architect strategy and manage relationships at all levels of the company.