Senior Product Manager, Software

We’re looking for a Senior Product Manager, Software (B2C) to lead the discovery and delivery of high-impact smart home experiences that delight millions of consumers and drive measurable business outcomes. Your goal will be to grow Yale, August, and Master Lock’s B2C connected products individually and evolve them into a unified smart security ecosystem.

You’ll own the outcomes of a major segment of our consumer-facing security software platform, directing cross-functional efforts across mobile, cloud, and device integrations. This is a unique opportunity to work at the intersection of mobile apps, IoT devices, and smart home ecosystems (Google Home, Apple Home, Alexa, SmartThings), building trusted experiences where software and hardware come together to deliver security, safety, and peace of mind, Transforming Spaces into Havens.

The ideal candidate is customer-obsessed, outcome-oriented, and data-driven, with strong product vision and the ability to bring clarity to complexity. You thrive in discovery and delivery, inspire your team, and ensure focus on solving the right problems in ways valuable for the customer and work for the business.

This role reports directly to the Group Product Manager for B2C Security Software.

POSITION LOCATION

This position is eligible for a hybrid schedule based out of Deerfield, IL. Onsite days are Tuesday, Wednesday, Thursday. 

KEY RESPONSIBILITIES

Product Vision & Strategy

• Define and communicate the vision and strategy for your product area, connecting customer problems with measurable business outcomes.
• Find and establish clear key results to assigned objectives (OKRs), aligning the team and measuring success.
• Share insights and learnings from product discovery work to inform future investment and roadmap direction.

Discovery & Delivery

• Partner with design and engineering in a product triad to discover, test, and deliver solutions that are valuable to our customers, easily usable, technically feasible, and viable for the business.
• Use prototypes, customer feedback, competitive analysis, and telemetry data to validate assumptions before shipping solutions.
• Prioritize the most impactful problems to solve and opportunities to pursue, ensuring clarity of requirements and alignment across the team.

Execution & Measurement

• Own a segment of the Yale, August, and Master Lock software platform, including their B2C ecosystem integrations (Google Home, Apple Home, Alexa, SmartThings, and others).
• Leverage telemetry, app reviews, NPS, and consumer research to guide prioritization and improve product performance.
• Track outcomes post-launch as part of your continuous discovery effort, turning learnings into insights that inform future investment and roadmap direction.

Collaboration & Influence

• Partner with hardware product managers, program managers, and product marketing managers to align initiatives across hardware, software, and go-to-market.
• Collaborate with customer success and marketing to ensure launch preparedness and end-to-end user experience quality.
• Communicate progress, insights, and trade-offs to senior executives to influence broader initiatives.