Product Designer

We’re excited to be adding a Product Designer to our growing team! This is an engaging and challenging opportunity that plays an integral role in shaping the development of our upcoming connected Master Lock and Yale & August B2B products. We are looking for a creative, user-obsessed and results-oriented product designer who wants to live on the edge of technologies that bring software and hardware together, within the connected home. 

This position will report directly to the Senior Principal Product Designer. We are seeking a Product Designer to support our efforts in building world-class solutions for our B2B products like Master Lock's cLOTO product. You will play a key role in building smart security products that people love. 

POSITION LOCATION:

This position is eligible for a hybrid schedule with all work performed in San Francisco CA, or Deerfield IL where the candidate will be expected to be on-site 3 days per week (Tuesday, Wednesday, Thursday).

RESPONSIBLITIES:

• Using your growing range of skills (UX design, design thinking, interaction design, prototyping, visual design) to contribute to elegant user experiences that span digital (mobile, web) and physical (devices) interfaces to solve problems that matter to users. 
• Designing in collaboration with other designers and taking initiative on specific product areas contributing meaningfully throughout the product lifecycle. 

• Leveraging available quantitative and qualitative data to inform design decisions and showing curiosity in identifying additional data sources when needed. 

• Communicating and collaborating closely with software and hardware product managers, engineers, and other stakeholders to align on solutions. 

• Contributing ideas and advocating for refinements and improvements to the user experience, grounded in user feedback and design principles. 

• Working across the design stack: exploring problems, generating ideas, iterating flows and interactions, building prototypes in support of design goals. 

• Planning and conducting user research activities, including creating research plans, interviewing users, and synthesizing findings to inform design decisions. 

• Participating in workshops and cross-functional sessions, contributing insights and supporting facilitation when appropriate. 

• Collaborating with internal teams and ecosystem partners to help create unified, seamless user experiences across multiple digital and physical touchpoints.