Shift: Monday- Friday, 9am- 5:30pm (Additional hours as needed)
The Business Development Director receives sufficient authority from and is accountable to the Business Unit Manager or appointed designate for the successful completion of assigned duties the meet the needs of our clients while achieving or exceeding Quality and Turnaround Time goals.
Essential Duties and Responsibilities:
- Demonstrates and promotes the company vision
- Regular attendance and punctuality
- Identify potential customers and sales opportunities for the microbiology testing units.
- Active participation in the development of strategic marketing plans, tactical marketing materials, and driving complex sale of current and yet to be developed services into the Food, Dietary Supplement, Spice, Beverage, Pet Food and Agricultural Industries
- Coordinate with other US Eurofins locations to develop testing services among all Eurofins locations
- Assist in the development of annual sales forecasts, budget requirements, and sales plan of action for the business unit
- Provide the necessary planning, organization, direction, and control to meet or exceed the sales goals of the business unit
- Provide detailed direction to management for achievement of marketing objectives in terms of specific actions. Establish and review measurements to determine level of success. Collect, interpret and act upon detailed analysis of sales vs. objectives by market segments
- Seek out market opportunities. Based on market development, competitive moves and innovative thinking, identify opportunities for growth based on new tactics, strategies, applications and benefits. Provide to management the needs for services, competitive comparisons, packaging, format, etc. that can allow the realization of market opportunities
- Maintain and initiate commercial contracts with customers, such as but not limited to; quotes, requests for information (RFI), proposals etc. in accordance with the sales plan and company guidelines
- Constructively contribute to sales and operations teams in the development of program strategies, proposals, capabilities presentations, and proposal defense strategies for assigned clients
- Identify, qualify and execute contracts on laboratory projects that agree with our internal capabilities
- Disseminate and report information regarding developments in the marketplace and competitive information
- Be responsible for achieving personal and departmental objectives/targets considering the limitations in capacity and according to guidelines communicated by management
- Confer with all parties involved on issues of execution, special costs, planning of services offered and the acceptance of work
- Deliver high quality presentations and maintain ongoing customer communication regarding the laboratory and other ancillary capabilities
- Manage the creation and execution of work orders from customers
- Monitor the need for change orders with the operations team
- Maintain up-to-date customer information in the CRM
- Maintain effective communication with the trade through regular field travel, convention attendance, customer visits and third-party influence contacts. Keep abreast of trade developments and communicate same to management
- Conducts all activities in a safe and efficient manner
- Performs other duties as assigned