Eurofins Built Environment Testing is seeking a Laboratory / Administrative Support to join our team!
Laboratory Support / Administrative Support personnel is responsible for receiving and opening sample packages from walk-in clients, FedEx, other mailing services and retrieving samples from drop box. Must ensure that all samples are logged in in a timely, efficient and accurate manner and perform the quality control of projects that are sent to the laboratory for analysis. Must effectively interact with clients and answer phone calls coming into the laboratory and forward them to the appropriate personnel as necessary. The personnel must maintain an open line of communication with Client Relation Executives, Analysts and other management staff.
1. Receive and open packages
2. Login of all samples in a timely manner
3. Label all samples
4. QC of samples/projects prior to sending into the laboratory
5. Interact with clients and answer incoming phone calls
6. Report status information to clients
7. Communicate with clients for clarification of analysis requested
8. Forward specific project related information to the appropriate Client Relation Executive
9. Responsible for maintaining the necessary supplies for sample receiving
10. Other related duties as assigned
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