Primary Duties and Responsibilities:
- Maintain a database of clinical study participants.
- Document all communication with participants for reference.
- Interact professionally and directly with a wide range of study participants via phone, email, text and in person.
- Utilize database to screen and schedule visits of current/new potential clinical study participants based on study eligibility for participation in ongoing clinical studies based on specified inclusion and exclusion criteria.
- Serve as front desk personnel when participants are coming in the lab which includes:
- Checking participants in for their appointments.
- Providing reminder calls for participant appointments as needed.
- Having new participants fill out eligibility screening paperwork.
- Giving all study participants initial study documentation, reviewing these documents for questions and final qualification determination.
- Providing participants with payment documentation.
- Coordinate with laboratory's study management staff to ensure adequate study participant recruitment has been/is currently being met for each study.
- Assist with marketing and advertising efforts as needed.
- Skill and familiarity with social media.
- Develop outreach efforts related to attracting and bring in new potential clinical study participants to fill current participant recruitment needs.
- Cold-call and cold-visit locations in order to speak with potential participants.
- Submit needed advertising materials to the IRB for approval.
- Conduct all procedures in accordance with GCP regulations, HIPAA requirements and ECRLNC SOPs
- Willing to learn and assist in other departments when necessary.
- Attend staff meetings and training sessions as required.