Laboratory Quality Manager

We are seeking an experienced Laboratory Quality Manager to lead and maintain the Quality Management System (QMS) for our food testing operations, ensuring full compliance with ISO/IEC 17025 and Eurofins Group Quality requirements.

While the position is based in Auckland, the Quality Manager will also provide quality leadership and support to Eurofins Food and Water laboratories across New Zealand and Australia, contributing to regional alignment, system consistency, and high technical standards across the network.

This role is critical in sustaining accreditation, promoting scientific integrity, and supporting operational excellence across multiple sites.

The successful candidate will provide leadership in quality assurance, drive continuous improvement initiatives, and work collaboratively with technical and operational teams to uphold the highest standards of scientific accuracy and customer confidence.

Travel Expectations

This role involves intermittent domestic and international travel to support other Eurofins Food and Water laboratories.
Travel requirements may include:

• Site visits for audits, assessments, training, and quality system support.
• Participation in regional meetings, projects, and harmonisation initiatives.
• Approx. 5-15% travel, depending on operational needs.

Key Responsibilities

The Laboratory Quality Manager will be responsible for:

• Managing, maintaining, and continuously improving the ISO/IEC 17025‑accredited Quality Management System.
• Coordinating internal audits, external assessments, and proficiency testing, ensuring timely and effective corrective and preventive actions.
• Serving as the primary point of contact for IANZ and other regulatory or accreditation bodies.
• Ensuring quality documentation—including SOPs, policies, and technical procedures—is current, controlled, and aligned with Eurofins standards.
• Supporting method validation, verification, measurement uncertainty processes, and quality control programs across laboratory departments.
• Leading staff training in quality principles, competency frameworks, and regulatory requirements.
• Facilitating management reviews and contributing to risk management and continuous improvement activities.
• Promoting a culture of compliance, scientific integrity, and operational excellence.