In this Talent Engagement role, you will be an integral part of the Operational Business team. You will be responsible for greeting clients, managing the office and reception area, conducting client outreach, and supporting the team with administrative tasks.
You will handle incoming business calls, including answering inquiries, directing callers to the appropriate staff, responding to voicemail messages within 24 hours, and confirming client appointments and event attendance.
A key part of this role includes managing client information in the database and ensuring each client is supported through completion of their services.
You will assist management by gathering required data, generating reports, and supporting Quality Assurance functions to ensure accuracy.
Additionally, you will help coordinate events and workshops by preparing informational materials or packets and attending events when needed.
You will also seek opportunities to improve processes and enhance the Center鈥檚 operations.
Other responsibilities include managing and directing office communications, coordinating with the internal team, and maintaining relationships with external vendors.
Other duties as assigned.