Leads by example through servant leadership values
Promotes the company mission, vision, values, and brand
Develops and maintains strong relationships with funders, staff, partners and employers
Sets strategy for successful operations taking into consideration funder, local area and organizational needs
Fosters a positive, inclusive and accountable culture
Establishes a motivational, collaborative, and innovative work environment that fosters excellent customer experience and results
Participates in business development activities, including contract rebid and new business opportunities
Communicates project and company activities and progress to Equus leadership, funder staff and Board Financial
Responsibility for fiscal operations of the project
Manages contract investment to maximize services
Forecasts spending to ensure funding availability throughout the fiscal year
Creates and delivers on Equus and funder's budget expectations
Reviews costs are in alignment with local, federal and state allowances
Establishes and reviews cost allocation plans Human Resources
Manage human resource responsibilities such hiring, coaching, disciplining (when appropriate) in coordination with the corporate HR team and Employee Relations Director
Oversees hiring of team members to include consistent onboarding and training
Sets SMART goals for team members that align with contract, funder and Equus goals/objectives
Evaluates the performance and impact of the organization and staff in meeting objectives Performance and Quality
Ensure compliance to meet or exceed contractual expectations while responsibly achieving our mission and vision, ensuring efficiency and effectiveness of the operation
Ensure proper practices regarding record keeping, control systems, and proper reporting
Ensure all requisite training is delivered appropriately, providing effective training and support Operations
Ensure compliance with contractual and program requirements - Ensure a positive customer experience for all internal and external customers
Ability to interpret funder priorities and develop implementation plans
Develop and maintain effective relationships with our customers, including the funding agency and area employers
Administer policies and procedures in accordance with company, funder and program standards
Develop and maintain effective relationships with our customers, including the funding agency and area employers - perform Quality Assurance and Quality Monitoring