Responsible for developing, building and maintaining relationships with military installations, military spouse programs and other community partners. Provide employment assistance to military spouses who are experiencing challenges or who need to obtain new skills to compete in the job market
Manages a caseload of participants and provides counseling and mentoring
Assesses participant competencies, work history, educational attainment, skills, and abilities; identifies challenges to finding employment and prompts them to find solutions
Conducts regular ongoing individual meetings with participants for job search, education, job retention, and/or job readiness
Completes an individualized overview of available services and works with participant to create an employment plan for short- and long-term goals
Ensures participant accountability and attendance; tracks and maintains employment retention goals
Assumes central responsibility for participants achieving self-sufficiency by monitoring progress throughout the program cycle, beginning with referral and continuing through retention and advancement efforts
Prepares, organizes, and maintains accurate, updated information in both electronic and paper participant files reflecting the entire history of a program participant including log of supportive services issued
Provides case management with a focus on helping customers to prepare for employment that leads to self-sufficiency
Facilitates customer access to training, education, and to employment services, as well as job-specific information; provide case management to customers at the appropriate level.
Display the ability to work with a variety of cultures, languages, educational and economic backgrounds in a classroom setting
Always coordinate individual instruction in an orderly and professional manner
Assist job seekers in registering in the state's online job matching site and provide technical assistance in using the job matching system to obtain optimum results
Use the Internet, career exploration and resume software as well as other software and resource materials to assist customers with their job search efforts
Provide customers with information and referrals to the labor market, local workforce system programs, education and training activities
Disseminate information about available services
May also give explanation of service requirements, data gathering, customer eligibility assessment and case management
Must have general skills with personal computers and technology
Ensure that individual participants complete and turn in assignments as scheduled
Conduct follow-up outreach to students not engaged in classroom activities and document efforts in program issues systems
Maintain student's assessments in files and student database
Work well in teams, business customers and other staff
Able to communicate effectively to both oral and written