Service Chain Operations Manager - Senior REF4926I

Our future colleague

• is responsible for people, operations, budgets, project delivery and strategy.
• plans and supervises the operating of the given type of services, while maintaining respective service levels, deadlines, and budgetary limitations.
• coordinates the service delivery activities, monitors the work progress, and handles emerging problems and conflicts.
• works in close collaboration with lead service management involved and other connected units, on developing and optimizing processes on priorities.
• participatse in projects, development of new services or on demands.
• ensures, that changes are implemented, and incidents and problems are handled within the undertaken deadlines and at the contracted service levels.