Job Description

Solving Exchange backend related incidents, documenting and analyzing system outages
Incident Management, Problem Management, Change Management
Handling, resolving error events and incoming requests
Troubleshooting, and performing root cause analysis
Updating knowledge database and Kanban board entries
Joining regular and technical calls and strong collaboration with other technical and non-technical colleagues
Understanding PowerShell, experienced scripting knowledge
Supporting Exchange related projects (buildup, onboarding, migrations, version upgrades)
Basic understanding of agile tools

About Deutsche Telekom IT Solutions

Deutsche Telekom IT Solutions