Overview
Perform exceptional customer service and administrative job duties to support branch operations.
Responsibilities
- Greet, assist, and direct customers to appropriate branch staff. Ensure professional and courteous customer service.
- Accurately verify, update, and process customer orders in a timely manner including system status, payment method, and invoicing. Effectively schedule customer deliveries and prepare shipping documents.
- Accurately process end of day cashiering duties, reports, and daily work in a timely manner including deposits, petty cash, and daily balancing.
- Perform accurate recordkeeping duties, system entries, and updates. Process vendor invoices and general administrative transactions. Coordinate work with others and communicate effectively to accomplish required job duties and responsibilities.
- Review and process tax exemption certificates. Ensure sales/use tax compliance.
- Timely and accurate process completion. Monitor and verify processes for errors. Daily balancing of funds. Achieve customer service satisfaction.