Receptionist

We are currently seeking a Receptionist to join our Hospitality team. This role is pivotal in delivering a warm, professional, and efficient welcome to clients, colleagues, suppliers, and external visitors, while ensuring smooth front‑of‑house operations and high service standards across the firm.

Key Responsibilities

Client Reception & Front Desk Management

• Provide a professional and welcoming reception to clients, visitors, suppliers, and external guests.
• Operate the switchboard, handle incoming and outgoing calls, and redirect calls appropriately.
• Register external visitors upon arrival and maintain accurate and up‑to‑date visitor logs.
• Issue access badges, escort visitors when required, and ensure compliance with security procedures.
• Manage client and supplier parking reservations.
• Receive, sort, and distribute private packages and deliveries.
• Track deliveries from external couriers (DHL, postal services, etc.).
• Maintain a clean, professional, and welcoming reception area at all times.

Meeting Room Coordination & Logistics

• Manage and monitor meeting room bookings and calendars.
• Coordinate internal and external meetings.
• Prepare and set up meeting rooms to a high professional standard.
• Operate and maintain coffee machines and refreshment areas.
• Ensure meeting room supplies are fully stocked and pre‑order items as required.

Catering & Events Coordination

• Coordinate catering services for breakfasts, lunches, cocktail receptions, and larger internal or external events.
• Organise catering logistics for events managed in collaboration with the Business Development team.
• Make restaurant reservations as required.
• Provide logistical support for special events, corporate meetings, and business lunches.

Travel Management

• Independently manage and book all business travel arrangements (flights, hotels, taxis, trains) in line with our new operational model (without using a travel agency).
• Coordinate travel-related matters with the London office and other international offices when required.

General Administrative & Operational Support

• Handle incoming and outgoing mail (paper mail, DHL, couriers, etc.).
• Maintain and update telephone directories.
• Monitor, order, and manage office supplies and other necessary items.
• Request, follow up on, and compare supplier quotations.
• Process business card orders.
• Monitor budgets and support the tracking, verification, and processing of invoices.
• Provide ad hoc administrative and logistical support to other departments, including Facilities, Business Development, and HR.