We are currently seeking a Receptionist to join our Hospitality team. This role is pivotal in delivering a warm, professional, and efficient welcome to clients, colleagues, suppliers, and external visitors, while ensuring smooth front鈥憃f鈥慼ouse operations and high service standards across the firm.
Key Responsibilities
Client Reception & Front Desk Management
- Provide a professional and welcoming reception to clients, visitors, suppliers, and external guests.
- Operate the switchboard, handle incoming and outgoing calls, and redirect calls appropriately.
- Register external visitors upon arrival and maintain accurate and up鈥憈o鈥慸ate visitor logs.
- Issue access badges, escort visitors when required, and ensure compliance with security procedures.
- Manage client and supplier parking reservations.
- Receive, sort, and distribute private packages and deliveries.
- Track deliveries from external couriers (DHL, postal services, etc.).
- Maintain a clean, professional, and welcoming reception area at all times.
Meeting Room Coordination & Logistics
- Manage and monitor meeting room bookings and calendars.
- Coordinate internal and external meetings.
- Prepare and set up meeting rooms to a high professional standard.
- Operate and maintain coffee machines and refreshment areas.
- Ensure meeting room supplies are fully stocked and pre鈥憃rder items as required.
Catering & Events Coordination
- Coordinate catering services for breakfasts, lunches, cocktail receptions, and larger internal or external events.
- Organise catering logistics for events managed in collaboration with the Business Development team.
- Make restaurant reservations as required.
- Provide logistical support for special events, corporate meetings, and business lunches.
Travel Management
- Independently manage and book all business travel arrangements (flights, hotels, taxis, trains) in line with our new operational model (without using a travel agency).
- Coordinate travel-related matters with the London office and other international offices when required.
General Administrative & Operational Support
- Handle incoming and outgoing mail (paper mail, DHL, couriers, etc.).
- Maintain and update telephone directories.
- Monitor, order, and manage office supplies and other necessary items.
- Request, follow up on, and compare supplier quotations.
- Process business card orders.
- Monitor budgets and support the tracking, verification, and processing of invoices.
- Provide ad hoc administrative and logistical support to other departments, including Facilities, Business Development, and HR.