FAMILY SELF-SUFFICIENCY (FSS) ADMINISTRATOR

The New York City Housing Authority (NYCHA)’s Office of Resident Economic Empowerment & Sustainability (REES), situated within NYCHA’s Department of Resident Services, Partnerships and Initiatives (RSPI), is charged with working to develop and implement programs, policies and collaborations to measurably support residents increased economic opportunities with a focus on asset building, employment, advancement, adult education and training, and business development.

NYCHA REES seeks to hire a dynamic Family Self-Sufficiency (FSS) Administrator to oversee NYCHA’s FSS program. The NYCHA FSS program is a U.S. Department of Housing and Urban Development (HUD)-funded initiative that promotes economic self-sufficiency for NYCHA Section 8 Housing Choice Voucher Holders. Participating households commit to achieving personal goals within the five-year period of the FSS contract. Goals may include obtaining and maintaining employment, becoming free of cash public assistance benefits, enrolling in a job training program, or obtaining a High School Equivalency (HSE) or post-secondary degree. Participants earn money in an escrow account when their earned income increases and receive a disbursement upon successful completion of their FSS contract.

The NYCHA FSS Administrator will oversee program/grant administration and delivery of services, to ensure that policies and guidelines established by NYCHA and HUD, are followed in the implementation of the program. The FSS Administrator will also evaluate and report on program performance; support case management; collaborate with NYCHA Finance, Leased Housing and other internal departments; leverage community partnerships managed by REES; facilitate resident outreach; supervise and evaluate performance of any contractors/other service partners; and seek grant and other opportunities for existing and additional services.

The NYCHA FSS Administrator will oversee three FSS staff members and report to the REES Senior Director.

Major duties and responsibilities:

SUPERVISION AND PROGRAM ADMINISTRATION

1. Plan, implement, direct, and evaluate the FSS Program in accordance with regulations and guidelines promulgated by HUD and policies set by NYCHA.
2. Direct and supervise three (3) FSS Coordinators. Provide ongoing guidance, as well as professional development, to enhance the coordinators’ ability to effectively support participants, including but not limited to Client management, Self-Sufficiency Coordination and Partnership Building.
3. Responsible for the implementation of the NYCHA FSS Action Plan, a HUD required and approved document that describes the policies and procedures for operation of the FSS program, including program size, administration, and delivery of services offered. Modify action plan, as needed in consultation with other departments.
4. Serve as liaison among and between related departments within NYCHA whose goals and daily work product relates to the Family Self Sufficiency program including but not limited to: NYCHA Leased Housing, IT, and Finance Departments.
5. Responsible for reporting. Maintain all statistical data, as required, for use by NYCHA, and HUD.
6. Assure accuracy of all eligibility, enrollment and other related data and documents inserted into the Agency’s housing program software. Conduct management audits of case files, as needed, to evaluate adherence to program regulations.
7. Manage escrow accounts, in close coordination with NYCHA Finance, including calculation, tracking, reconciliation and release of FSS Program escrow accounts; collection and preparation of data to be utilized for tracking participants and activities; maintaining up-to-date information and reporting regarding escrow account annual balances and forfeitures.
8. Assist the REES Director, VP Resident Partnerships and Initiatives, and NYCHA grants management team with identifying and/or preparing grants, funding applications, required reports, etc.
9. Hold regular meetings with team and Director to assess performance and fulfill the program's goals; recommend to higher management ways to improve operations.
10. Stay up to date on any developments in the FSS field, including but not limited to, changes in Agency policies and HUD regulations, and/or new programs.

OUTREACH & CASE MANAGEMENT

1. Create and execute an outreach, recruitment and case management plan, including strategies to enroll new participants, engage existing enrollees and increase the likelihood of successful graduation of each participant.
2. Provide case management to a caseload of participants, as needed, including assessing service needs, developing individual training and service plans, and referrals. Review case records to update and monitor progress toward participants achieving the goals in their Individual Training and Services Plans (ITSP).

PARTNER MANAGEMENT

1. Leverage existing REES partnerships with community service providers, employers, city agencies and other entities to expand the current pool of resources to support participants in meeting their goals.
2. Coordinate and facilitate a Program Coordinating Committee (PCC) to provide services, technical assistance and policy guidance to the program.
3. Oversee Memoranda of Agreement or contracts with community agencies and other providers to ensure on-going provision of these services for clients.

NOTE: IF THIS APPOINTMENT IS MADE ON A PROVISIONAL BASIS PURSUANT TO 65 OF THE NYS CIVIL SERVICE LAW, NO TENURE OR PERMANENCE ACCRUES TO AN INCUMBENT IN THIS POSITION BY VIRTUE OF SUCH APPOINTMENT.

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please click on the link below:

https://bit.ly/55aProgram

Additional Information

1. This is a partial grant-funded position set to expire on December 31, 2026. Extensions are subject to availability and renewed funding.
2. NYCHA employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
3. NYCHA residents are encouraged to apply.
4. NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees’ Retirement System (NYCERS).

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

ADMINISTRATIVE JOB OPPORTUNITY - 10248