BOROUGH CHIEF

APPLICANTS MUST BE PERMANENT IN THE ASSOCIATE FRAUD INVESTIGATOR CIVIL SERVICE TITLE

“The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.

The DSS Accountability Office (DSS-AO) is responsible for protecting the integrity of social services programs administered by the New York City Department of Social Services (DSS) and ensuring that DSS complies with all statutory, regulatory, and contractual standards.

The Bureau of Eligibility Verification (BEV), within the DSS Accountability Office is mandated to deter cash assistance fraud at the application level. BEV contributes to the integrity of cash assistance process by conducting eligibility reviews of applicants by conducting extensive fieldwork to interview suspected persons, collateral persons, complainants, and/or witnesses to obtain and verify information.

The BEV is recruiting for one (1) Associate Fraud Investigator II to function as a Borough Chief in the Centralized Rent Processing Unit who will:

- Manage the work assignments for all sub-units under supervision.

- Monitor and implement (continuously) the investigative processes. Provide feedback as needed to staff.

- Identify and schedule tasks, due dates and goals to ensure the efficiency and progress of the group.

- Coordinate and research NYS DSS policy guidelines and prepare comprehensive reports.

- Oversee and implement procedural manuals for the BEV/Group and provide technical assistance to staff on the implementation of new procedures and guidelines.

- Monitor time and leave of subordinate staff. Provide trainings on policy and practices governing the unit. Evaluate and rate subordinate staff's job performance.

- Coordinate the planning and implementation of Investigative special projects. Perform other supervisory and investigative functions as needed in the absence of the Director.

- Perform other related duties as assigned.

Hours/Schedule: 9-5

ASSOCIATE FRAUD INVESTIGATOR ( - 31118