Senior Inspector

*DCWP is currently hiring for this position either on a provisional basis or through the 55a program. Permanent employees in the civil service title, and comparable title (under 6.1.9) are also eligible to apply. *

**This position may be eligible for compressed schedule, pursuant to the Remote Work Pilot Program. **

The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses nearly 45,000 businesses in more than 40 industries and enforces key consumer protection and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance. DCWP empowers consumers and working families by providing the tools and resources they need to achieve financial health and work-life balance. DCWP also conducts research and advocates for public policy that furthers its work to support New York City’s communities. For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp, sign up for its newsletter, or follow on its social media sites, X, Facebook, Instagram, and YouTube.

The Enforcement Division at DCWP seeks experienced employees to serve in Senior Inspector positions. The Senior Inspectors, reporting to the Borough Manager/Supervisor and upper management will be responsible for performing the duties of Inspector Assignment Level I, and current duties of Assignment level II, the senior inspectors will design and deliver trainings for staff.

Responsibilities include but are not limited to:

- Conducts business education, qualifying, compliance, undercover, patrol inspections and participating in multi-agency enforcement actions;

- Working closely with other Divisions in developing checklists through feedback;

- Developing training manuals/documents to support consistency in operations;

- Researching laws, highlighting issues, developing protocols and procedures for inspections;

- Following up on dismissals and developing relevant training to minimize case loss;

- Delivering training in a one on one and group setting as needed;

- Leading test runs and recommending quality control measures for efficiencies;

- Assisting Associate Inspectors by making spot checks of investigations and reviewing reports of Inspectors.

INSPECTOR (CONSUMER AND WORKER - 33997