As a User Experience Designer, you’ll be working with various City departments to help determine product feature and interface designs on phila.gov and the City’s other digital platforms. You'll collaborate with departments across the City and collect feedback from the public to inform the development of design recommendations. Working closely with members of OIT’s Software Engineering and Content Strategy teams, you’ll help prioritize features, create prototypes, and ensure the highest quality of work.
Please note this is not a design research position. We’re looking for visually focused user experience professionals.
Essential functions
Designing
- Create sketches, wireframes, site maps, and other deliverables that incorporate best practices in usability, accessibility, interaction design, mobile design, and responsive strategies.
- Facilitate requirements gathering activities through a variety of methods, including needs assessments and desk research.
- Synthesize requirements into documents that clearly articulate a digital product’s features.
Collaborating
- Lead project partners and team members through the UX design process.
- Collaborate with designers, developers, and content strategists to define product experiences that champion the user.
- Collaborate with all designers to incorporate the identity of the City into all product work.
- Participate and contribute to conversations related to UX design and project work.
Project managing
- Clearly communicate status of work to leadership, team members, and other stakeholders.
- Effectively navigate through ambiguity and project challenges.
- Deliver project work on time.
- Break down project tasks into reasonable project plans with key milestones and deadlines.