Position Summary
This is entry level protective services and investigative work maintaining security in Family Court during normal business hours. An employee of this class provides for the general protection of property on an assigned shift in a court building or other facility and provides information and direction to members of the public. Work normally includes patrolling facility in conjunction with personnel of the Philadelphia Sheriffs’ Department, providing information and directions, taking reports concerning missing or stolen property, maintaining various logs, checking identification and coordinating with Sheriffs’ personnel and others to deal with emergency situations involving injury, illness, bomb threats, etc. This includes greater contact with the public and court clientele, some of whom are involved in potentially volatile situations.
Essential Functions
- Coordinates activities with personnel of the Sheriffs’ Department and administrative superiors to provide for the security and general protection of property in a court building or other facility during the day or as otherwise needed.
- Makes regular rounds throughout assigned post.
- Provides information and directions to members of the public with business in the court facility.
- Investigates acts of vandalism or theft and assists law enforcement officials on investigations wherever necessary.
- Prepares and submits reports on infractions of laws, regulations, or rules that occur on the grounds or within the building.
- Coordinates with Sheriffs’ personnel and administrative superiors to enforce security rules and regulations of an installation.
- Coordinates activities with Sheriffs’ personnel to quell disturbances by speaking to and/or segregating individuals.
- Submits written reports of tour activities, as necessary.
- Performs assigned functions pursuant to the facility Emergency Action Plan.
MARGINAL FUNCTIONS
Performs related work as required.
ENVIRONMENTAL CONDITIONS
Standard courtroom and office conditions.
Direct contact with diverse court clientele.
Knowledge, Skills, and Abilities
- Considerable knowledge of facility security and protection rules, regulations, and policies
- Working knowledge of the methods and problems involved in protecting and safeguarding a municipal installation against theft, vandalism and sabotage.
- Working knowledge and understanding of general police methods in dealing with crowds.
- Ability to meet approved minimal physical standards.
- Ability to communicate effectively, orally and in writing.
- Ability to learn a variety of security duties within an established training period.
- Ability and willingness to follow oral and written instructions explicitly.
- Ability to maintain records and prepare reports.
- Ability to maintain effective work relationships with associates and the public.