Job Title:
Concierge
Location:
71223 Hwy. 21, Covington, LA
Job Overview:
As a Concierge for Christian Brothers Automotive, you will be responsible for providing safe and reliable transportation to and from our shop for our guests. You will provide excellent guest service by anticipating our guests' needs through greeting, checking in and out our guests as well as ongoing updates throughout the day. Additionally, you will drive our branded vehicle and are expected to adhere to all traffic laws and safety regulations all the while assisting with getting in and out of the shuttle, and ensuring the shuttle is clean and comfortable.
Responsibilities include, but are not limited to:
- Desire to learn automotive repair service terminology and processes
- Providing a safe shuttle service for our valued guests
- Treating our guests with the utmost respect under all circumstances and with a heart consistent with Christian Brothers
- Check guests in and out
- Assist with Social Media content and other Marketing/Event Planning
- Answer phone calls and schedule appointments
- Assist with keeping the lobby clean and organized
- Providing a safe, Nice Difference庐 service for our valued guests in our branded company shuttle vehicle
- Keeps a timely shuttle route
- Assisting the shop with receiving, processing, incoming and outgoing parts and other errands as needed
- Notifies the service manager of any servicing the shuttle vehicle may require, such as oil changes, tires, cleaning and general maintenance
- Keep the shuttle tidy, organized and cleaned weekly
- Follow all safety policies and procedures
- Other duties as assigned