Team Work: Team player demonstrated by a willingness to work with the team to achieve common goals.
Production: Proactive self-starter who gets things done, usually without being told or reminded.
Innovative: Ability to utilize logic, imagination and context to create intelligent solutions.
Intellectual Curiosity: Passionately engaged in learning by asking questions and actively seeking out answers.
Commitment to Excellence: Demonstrates ongoing effort to improve products, services, or processes over time or all at once.
Ethics: Demonstrates integrity and exercises discretion in handling confidential information.
Customer Service: Demonstrates excellent guest service by building cooperative, helpful relationships with other teams in order to work most effectively.
All duties are to be performed in accordance with departmental and company policies, practices, and procedures.
Review daily cash drop to system accountable cash by cashier.
Track cashier variances and report variances and trends to property. Issue Internal Control Exception Reports (ICERs) for variances outside of company policy.
Perform daily fraud risk and exception audits and report any unusual activity to supervisor.
Create journal entries for daily revenue posting.
Complete detailed transactional audits, as needed or defined per company policy.
Examine documents for compliance with company internal controls.
Reconcile non-gaming documentation to system activity, investigate variances, and prepare adjustments required to daily journal entry.
Prepare Internal Control Exception Reports (ICERs) for non-compliance with internal controls.
Compile and maintain documentation to support audit.
Communicate problems or discrepancies to supervisor/management in a timely and efficient manner.
Promote, develop and maintain effective communication, interaction, and excellent relationship with internal customers, including ensuring their requirements are identified and consistently met.
To promote an effective relationship between the department, the operating property, other departments and to ensure effective operational processes.
Perform all functions with the highest level of integrity.
Observe and follow all safety procedures.
Performs all other job related duties as requested.
High School diploma or equivalent.
Must have beginner level skills with Microsoft Excel/Word/Outlook, basic office equipment, and 10-key.
Ability to understand change management.
Working knowledge of company internal controls and policies.
Good written and verbal communication skills and demonstrate ability to resolve all situations in a professional manner.
Excellent customer service skills. Have interpersonal skills to deal effectively with all business contacts.
Have initiative, strive for continuous improvement.
Strong team player that has a direct approach and is solution oriented.
Professional appearance and demeanor.
Work varied shifts, including weekends and holidays.
Able to effectively communicate and present in English, in both written and oral forms.
Able to obtain/maintain any necessary certifications and/or licenses.
Ability to work independently, prioritize based on urgency and work through high volume and stressful time periods.