The role will be supporting the day-to-day payroll services for the assigned region (Americqas) by processing assigned processes in compliance with established methodologies, regulations, service-level-agreements (SLA), and processes. The role will also be responsible in administering and processing relevant payroll and HR services systems activities.
- Accurately and timely perform assigned activities in support to the payroll services.
- Provide administrative assistance to the regulation alignment activities to ensure a compliant payroll processing (Taxation, Legislations, and other regulations).
- Perform assigned systems and documentations management activities to ensure compliance ang alignment to relevant payroll records and documentations.
- Escalate and analyze identified issues and concerns to the Team Lead for timely resolution.
- Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
- Perform simple but varied tasks in compliance with service level agreement, process, policies, and procedures.
- Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues.
- Participate on assigned audit-related activities.
- Support selected simple process improvement initiatives to streamline processes.