Position Summary
The Recreation Services Attendant position is responsible for interacting with guests to ensure a memorable experience throughout the resort. This position may cover work areas such as base area, on-mountain, parking lots, bus depots and Lost Forest activities such as the climbing wall and the alpine coaster. This role reports to the Guest Services Manager
Job Posting Deadline
Applications for this position will be accepted until April 30th, 2026 for the Summer 2026 season.
Essential Job Functions
- Greet guests and maintain a friendly and helpful attitude dealing with guest needs
- Ensure the safe operation of on-mountain activities including explaining regulations, policies or procedures involved in the various recreational facilities, activities and equipment
- Assist guests with any equipment for correct fit and proper use, working knowledge of the course and equipment, including requirements for overall safety of the structure, elements, harnessing and proper use by participants
- Be able to answer questions, promote and offer information about the resort, activities and surrounding area
- Set-up, operate, breakdown work area while ensuring a safe and neat environment
- Clear, monitor and inspect equipment, tracks, rides or courses daily on the ground and at heights
- Report complaints and guest concerns to supervisor in a timely manner
- Check tickets, record attendance, sales, receipts, reservations and repair of activities
- Collect, handle and store ski/snowboard equipment
- Conduct market research surveys with on-site guests when necessary
- Perform other duties as assigned