Senior Manager Revenue Management Solutions F/M/X

Accor Tech & Digital is the innovation and technological transformation lab of the world leader in hospitality.

Our teams, known as Heartists®, bring together the best of hospitality with the best of tech and digital. Our ambition is to provide our customers with personalized, memorable, and sustainable experiences.

Here, we create new ways to travel within each of our 5,500 hotels, connecting closely with our 100 million clients in 110 countries.

Here, we are at the heart of an incredible playground for technological transition and the design of digital products and services for our customers and hotel teams.

Here, your scope will know no boundaries;

So join us and dare to make an impact on the world!

Here is where your greatest challenge awaits you: 

The Senior Manager Revenue Solutions is responsible for steering Accor strategy related to Revenue Management Solutions, with a forward-thinking approach in relation to the evolution of revenue management within the group.

This position plays a critical part in ensuring the success of our Revenue Management Solution Strategy. It requires effective coordination of cross-functional team collaborations and support of leadership and stakeholders in developing business strategies. This further includes establishment of long-term goals and objectives, managing key risks, and advancing both business and project initiatives.

The role involves handling data and statistics from various sources such as PMS, TARS, RMS, Excel shared tools, and market and distribution files, in addition to collaborating with providers and key stakeholders across the group. This role is essential for driving revenue growth, refining RM tool strategies, and providing innovative solutions that enhance overall business performance.

This collaborative position involves working with central & regional business leadership, product, IT, and other stakeholders across the organization to ensure departmental are aligned to advance the overall Accor strategy.

Your mission: 

Manage part of the RM Tech Stack product portfolio

• Manage existing RM solutions / products, including roadmap innovation, functionality improvement
• Work with IT and other product team to ensure consistent integration within the Accor eco-system
• Lead the discovery and exploration of new technological solutions
• Study cases to explore strategic levels for Revenue Management

Build Standards & Best Practices

• Develop SOPs for RM technology, adapted to business practices and needs
• Develop deployment / go-live processes to ensure proper adoption
• Be the Supe-User of the defined product scope

Coordinate Globally With Hubs & Regions

• Be a key point of contact for collaboration with the hubs from revenue solutions perspective
• Support adoption of the tools within Accor, elaborating go-to-market plan with business units
• Centralized enhancement requests, build business cases to support global or regional/brand initiatives

Manage External Providers

• Be the key entry point for providers, managing overall relationship, coordinating with all Accor-teams
• Supporting in negotiation processes, post-RFP, and annual review