As an Intern for the Executive Office & Operations Team, you鈥檒l work closely with senior leaders鈥攊ncluding the Chief Operating Officer, Deputy COO and Director of Operational Excellence for Asia. This internship offers hands-on experience supporting strategic initiatives, regional operations, project execution, and continuous improvement efforts.
If you鈥檙e passionate about hospitality, curious about how global hotel groups operate, and eager to contribute to meaningful regional projects鈥攖his role is for you.
What You Will Do
Operational & Strategic Support
- Support coordination, follow-ups, briefing materials, and executive documentation
- Assist in preparing leadership meeting decks, dashboards, and action trackers
- Conduct market and competitive research for new initiatives
- Support internal and external event coordination
Project Coordination
- Assist with cross-functional regional projects, including hotel openings
- Track timelines, deliverables, and stakeholder requirements
Process Improvement
- Help streamline workflows and document key processes
- Create templates, tools, and SOPs to enhance efficiency
Data & Insights
- Compile and analyze performance data (KPIs, guest satisfaction, revenue trends)
- Prepare clear, insight-driven reports and visual summaries
Collaboration & Communication
- Work with hotel teams, regional leaders, and external partners
- Prepare presentations and briefs for senior stakeholders
Innovation & Trends
- Monitor industry trends in sustainability, technology, and guest experience