Reporting to the VP Itinerary Planning, the Port Coordinator is responsible for supporting the preparation, coordination, and execution of marine and port coordination across the Orient Express Sailing Yachts fleet.
He/she/they ensures safe, efficient, and compliant voyage and port coordination that reflects the brand鈥檚 standards of excellence and guest experience.
Main Responsibilities:
Voyage & Port Planning
- Support itinerary preparation, verification of nautical, technical and operational feasibility , including route analysis , port analysis.
- Supports and or communicates itinerary changes and itinerary information effectively to shore side and shipboard partners
- Manages Port Agency relationships
- Responsible for updating Itinerary, Port & Agent and Pre-Arrival information, Port Costs in all IT systems ( MXP)
- Responsible for creating routes for onboard team
- Responsible for integration of all port infrastructure, facilities and information as well as vessels details into IT Systems
Port Operations & Budget Management
- Prepare port call documentation, berth requests and coordination with local agents.
- Communicate and negotiate best possible options for our vessels (alongside or anchoring) as well as port costs
Liaison & Coordination
- Serve as the operational interface between the ships, port agents, and the company鈥檚 shore teams.
- Ensure proper follow-up of port calls, including operational reports and post-call evaluations.
Operational Performance & Optimization
- Prepare efficiency indicators and prepare monthly cost and port analysis .
- Identify and suggest improvements to voyage planning, ports and budget.
- Set up the implementation of digital tools for voyage monitoring and port coordination.