The SMB Account Executive will manage a full portfolio of accounts and leverage our platform tools to drive sales, retention, and growth. This role focuses on a segmented portion of the business within the SMB market, managing the entire sales cycle from prospecting to closing, and ensuring customers maximize value from our solutions.
DUTIES AND RESPONSIBILITIES
·Own and manage a portfolio of SMB accounts.
·Drive revenue growth by identifying, qualifying, and closing new business opportunities.
·Serve as the primary point of contact for assigned accounts, building strong relationships with key stakeholders.
·Collaborate with Customer Success, Marketing, Solution Engineering and Product teams to ensure customer satisfaction and retention.
·Maintain accurate records in the CRM and provide regular reporting on pipeline, forecast, and performance.
·Develop and execute strategic account plans to grow existing accounts.
·Stay up-to-date on industry trends, competitor offerings, and product updates.
·Other duties as assigned by manager
Qualifications:
·3–5 years of experience in B2B sales, preferably SaaS, with a proven track record of meeting or exceeding quota.
·Experience managing SMB accounts and navigating the full sales cycle.
·Strong understanding of SaaS platforms and tools, with the ability to translate technical capabilities into business value.
·Excellent communication, presentation, and negotiation skills.
·Highly self-motivated and results-driven with a strong sense of ownership.
·Comfortable working in a fast-paced, dynamic environment.
Preferred Skills:
·Experience with CRM systems is a plus (e.g. Salesforce, Gong, ZoomInfo, PandaDoc)
·Ability to analyze account performance metrics and identify growth opportunities.
·Familiarity with upselling and cross-selling SaaS products.
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Momentive Software amplifies the impact of over 20,000 purpose-driven organizations in over 30 countries, with over $11 billion raised and 55 million members served to date. Mission-driven nonprofits and associations rely on Momentive’s cloud-based software and services to address their most pressing challenges – from engaging their communities to simplifying operations and growing revenue. Designed to help organizations connect more, manage more, and ultimately expect more, Momentive's solutions are built with reliability at the core and strategically focus on fundraising, learning, events, careers, volunteering, accounting, and association management. Momentive partners with organizations that believe "good enough" is never enough – so they can bring on better outcomes for everyone they serve. Learn more at momentivesoftware.com.
At Momentive Software, we’re a team of passionate problem-solvers, innovators, and volunteers who believe in using technology to make a real difference. We dream big, support each other, and take pride in creating solutions that help our customers drive meaningful change. If you’re looking for a place where your work matters and your ideas are valued, you’ll find it here.
Medical, Dental & Vision Benefits
401(k) Savings Plan with Company Match
Flexible Planned Paid Time Off
Generous Sick Leave
Inclusive & Welcoming Environment
Purpose-Driven Culture
Work-Life Balance
Commitment to Community Involvement
Employer-Paid Parental Leave
Employer-Paid Short-Term Disability
Remote Work Flexibility
Momentive Software actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
All persons hired will be required to verify identity, minimum age of 18, eligibility to work in the United States (without sponsorship), and to complete the required employment eligibility verification form upon hire.
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