PSA Grader Admin

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.

Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder.

Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, and France.

With our proven track record of success, we are excited to expand our operations to Germany. As a startup operation in this new market, we offer a unique opportunity for innovative and driven individuals to make a significant impact. Join us at the forefront of establishing the PSA brand in Europe and enjoy the benefits of working in a startup environment backed by the stability and resources of a successful US business.

Collectors ist führender Entwickler innovativer Technologien und bietet Sammlern weltweit Dienstleistungen mit zusätzlichen Nutzen. Wir bewerten, authentifizieren, lagern und verkaufen Millionen von Sammlerstücken, die Rekorde brechen. Dabei modernisieren und digitalisieren wir unsere Prozesse kontinuierlich, um Sammler bei der Ausübung ihrer Leidenschaften zu unterstützen. Wir sind stets auf der Suche nach talentierten Mitarbeitern für unser wachsendes Team.

Unser Angebot umfasst Sammelkarten, Autogramme, Comics, Münzen, Videospiele, Veranstaltungstickets und Erinnerungsstücke. Zu unseren Tochtergesellschaften gehören PSA, PCGS, Beckett, SGC und Card Ladder.

Seit unserer Gründung im Jahr 1986 haben wir Millionen von Artikeln bewertet und authentifiziert. Wir beschäftigen mehr als 3000 Mitarbeiter. Mitarbeiter in unserem Hauptsitz in Santa Ana, Kalifornien, und in unseren Büros in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Kanada, Mexiko, Deutschland und Frankreich.

Aufgrund unserer nachweislichen Erfolgsbilanz freuen wir uns, unsere Geschäftstätigkeit auf Deutschland auszuweiten. Als junges Unternehmen in diesem neuen Markt bieten wir innovativen und engagierten Menschen die einzigartige Chance, einen entscheidenden Beitrag zu leisten. Werde  Teil unseres Teams und gestalte  die Zukunft der Marke PSA in Europa mit. Profitiere von den Vorteilen eines dynamischen Startup-Umfelds mit der Stabilität und den Ressourcen eines erfolgreichen US-Unternehmens.

We’re looking for a PSA Grading Admin to join our Grading team. The PSA Grading Admin will play a vital role in supporting the PSA Grading Team and providing direct administrative assistance to the PSA Grading Chief of Staff. This position requires a proactive, dependable, and flexible professional with strong communication skills and a high degree of discretion. The ideal candidate will thrive in a fast-paced environment and demonstrate the ability to manage multiple priorities while maintaining attention to detail.   

You’ll report to the PSA Grading Chief of Staff and work from our Frankfurtoffice. 

Onsite Requirement: This role requires you to be onsite in the office 5 days per week. 

What You’ll Do: 

• Investigate and resolve problem orders, including issues such as missing stickers, missing or damaged cards, and incorrect specifications

• Collaborate closely with cross-functional teams—including CRC, logistics, sealing, and V2—to ensure efficient workflows, manage rush orders, and address backlogs in a timely manner

• Support the distribution process for both regular and express grading orders, ensuring accuracy and prompt turnaround

• Coordinate with IT and workplace support teams to resolve technical issues and maintain a productive working environment

• Assist in refining and organizing internal procedures to improve alignment and efficiency among the Grading Admin team

Who You Are: 

• Conversational proficiency in English (able to communicate clearly in verbal and written form)

• Must be authorized to work in Germany

• Detail-Oriented: You take pride in your accuracy and thoroughness, especially when handling sensitive or high-value items

• Strong Communicator: You can effectively communicate across departments and levels, both in writing and verbally

• Collaborative: You thrive in a team environment and enjoy working cross-functionally to solve problems and improve processes

• Proactive & Resourceful: You don’t wait to be told what to do—you anticipate needs, take initiative, and follow through

• Adaptable: You’re comfortable in a fast-paced, evolving environment and can pivot as priorities shift

• Organized: You manage multiple tasks with ease and have a system in place to stay on top of deadlines and follow-ups

• Tech-Savvy: You’re comfortable using office software and tools, and you're quick to troubleshoot or seek help when tech issues arise

Physical Requirements: 

• Computer Use: Typing, mouse work, and sitting and looking at a computer potentially for long periods of time.

• Hand Use: Regular hand use for various tasks.

• Hearing Requirements: Ability to hear alarms, signals, and verbal instructions.

• Lifting and Carrying: Ability to routinely lift, carry, and move materials up to 40 pounds.

• Sitting or Standing: Ability to stand for extended periods of time.

• Vision: Using vision aiding devices, as well as sitting in dark or dimly lit rooms with soft desk lighting.

Salary Range:The salary range for this position is €46,000-€50,000. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details.

This role requires the candidate to pass a criminal background check

Reasons To Join Us:

• The opportunity to be a part of our Germany operation and to make a meaningful impact on the successful launch of PSA in the EU

• A dynamic and collaborative international team

• An organization dedicated to supporting the passionate Collectors community 

• A competitive salary and benefits

Residents of areas outside the United States: Please see the Collectors Global Privacy Policy, located here.

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