Security Supervisor

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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About our property:

Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities.   Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey.   Shape your career in the heart of Oklahoma City at OKANA. Join us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations meet a world-class destination. #BMC-Okana

What you will have an opportunity to do:

Find your belonging by being a part of our supportive and collaborative work environment that encourages growth and fosters success.

Join our Security team as a Security Supervisor at OKANA Resort & Indoor Waterpark.

Our employees are Experience Curators who are professional memory-makers, creating personalized guest experience from start to finish. Experience Curators craft meaningful, over-the-top experiences that wow our guests time after time.

Our Vision for our team members:

• Be a part of the OKANA Resort & Indoor Waterpark team, where your career aspirations meet a world-class destination
• Contribute to our distinctive atmosphere and foster your personal and professional growth
• An individual committed to creating exceptional guest experiences
• Be appreciated for what you bring to the team
• Learn and grow with a company that values its associates

About the role

The Security Supervisor plays a leadership role in the Security Department, overseeing the team of officers, ensuring the safety and security of the resort for all guests and associates. This individual is very involved in day-to-day operations, enforcing all safety and security procedures in accordance with hotel guidelines and in compliance with local, state, and federal regulations. The Security Supervisor will interact with all departments to train in emergency procedures, assisting with routine drills to educate and prepare all associates on their roles during emergencies.

What you will be doing:

• Ensure that policies and procedures are enforced.
• Ensure that property/facilities are energy efficient (conserving energy).
• Ensure/maintain key control.
• Maintain current CPR certification.
• Maintain work area clean and organized.
• Make safety and security patrols of property and facility. In a timely manner, report to management any unusual observations.
• Protect guests and employees from harm and prevent theft and/or destruction of property.
• Report all unsafe conditions immediately.
• Write shift reports and security incident reports.
• Process and log lost and found articles.
• Confront guests and employees involved in unsafe/illegal acts.
• Investigate/handle complaints, incidences, accidents, and emergencies.
• Monitor equipment.
• Perform life-saving functions as required (CPR/first aid).

What are we looking for?

What you bring to the role:

• High School Diploma; degree in criminal justice is beneficial.
• 3+ years of experience in the security field, preferably in the hospitality industry.
• Previous supervisory/management experience.
• Relevant certifications, including CPR and Life Safety.
• Fluent in English; ability to write reports and interact with resort guests and associates.
• Computer proficiency to complete security reports and be familiar with hotel PMS & POS systems.

OKANA Resort is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first.

Pyramid Global Hospitality is an Equal Opportunity Employer.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Compensation:

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.