Sales Coordinator

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

About our property:

Sunseeker Resort Florida Gulf Coast, by Curio is a stunning waterfront destination located in Southwest Florida, offering the perfect blend of luxury and leisure. With 785 guest rooms and more than 60,000 square feet of event and meeting space, the resort is designed to accommodate both upscale leisure getaways and dynamic business gatherings. Guests can indulge in an impressive collection of 18 food and beverage outlets, from fine dining to casual coastal fare, showcasing flavors from around the world. The resort also features a luxurious pool scene, including the largest rooftop pool in Florida, providing sweeping views of Charlotte Harbor and an elevated, resort-style experience. Sunseeker is where elevated hospitality meets sun-soaked relaxation.

What you will have an opportunity to do:

The Sales Coordinator role is to perform general office duties to support all members of the Sales Team. This role is responsible for coordinating and synchronizing the needs of the team. Strong organizational skills, detail oriented and effective communication will be critical to the success of this position. and will report to the Executive Director of Sales, Services and Experiences. All duties are performed in accordance with department and Sunseeker Resorts policies, practices and procedures.

POSITION RESPONSIBILITIES/DUTIES:

• Provide high-level support by preparing sales contracts, proposals, and serve as the point of contact for clients
• Generating reports, gathering materials, assembling information packets, arranging and coordinating meetings and events
• Assist sales team by managing schedules, appointment, and travel arrangements
• Filing important documents, organizing the office and communicating relevant information to key stakeholders
• Utilizing the sales automation system, DELPHI efficiently and effectively based on department standards
• Build impactful relationships with all other departments
• Accountable for fostering consistent levels of extraordinary customer service throughout the workplace that result in the highest levels of guest satisfaction
• Maintain a positive workspace for all team members where team member engagement levels are high due to everyone feeling valued and enjoy coming to their job
• Promote diversity, inclusion, pride, respect, camaraderie and fairness
• Foster strong relationships by doing things the right way with integrity, hard work, collaboration and teamwork
• Have fiscal responsibility for both the property as well as the departments by consistently looking for ways to refine the business without compromising guest satisfaction
• Create ways to further enrich the guest experience by continuously reviewing, offering suggestions on refining procedures to ensure every opportunity to offer extraordinary guest experiences while maintaining a culture of smiles and retention of luxury standards
• Proactively seek feedback and liaise with other departments when opportunities present themselves ensuring a seamless and elevated guest experience
• Perform other functions as needed

What are we looking for?

MINIMUM REQUIREMENTS

• Minimum of two (2) years of hotel sales, convention services, catering and/or hotel operations experience
• Delphi experience preferred
• Previous experience in a luxury resort setting preferred

KNOWLEDGE/SKILLS/ABILITIES:

• Working knowledge of Microsoft Office
• Excellent customer service skills
• Ability to function well under pressure, manage multiple priorities, and meet established deadlines
• Superior problem solving and decision-making skills
• Excellent organizational and project management skills, with particular attention to quality and detail
• Interpersonal skills to deal effectively with all business contacts
• Professional appearance and demeanor
• Ability to effectively communicate in English, in both oral and written forms

Compensation:

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.