Our client is transforming how small businesses handle customer calls through an AI-powered voice system that works out of the box. Their platform answers calls 24/7, books appointments, and handles customer requests automatically, no coding or complex setup required. Founded by experienced entrepreneurs with deep expertise in AI and business operations, the company has built a solution that captures revenue businesses were leaving on the table, with over 1,000 customers already seeing results. As they scale across restaurants, dental practices, HVAC companies, cleaning services, and call centers, they're building a category-defining product in a massive, underserved market.
As a Solutions Implementation Engineer, you will step into a high-ownership role where you directly shape how AI is deployed and scaled across real-world businesses. You will work closely with the CTO and a senior engineering team, defining integration architecture, delivery approaches, and technical standards in a growing AI startup. This role lets you combine deep backend engineering with strategic, stakeholder-facing work, building integrations that are central to customersā revenue operations and how large accounts and partners adopt AI at scale.
Support the Enterprise Integrations team in managing and executing integration processes from design to deployment
Collect and define requirements from internal stakeholders, estimate task complexity, and plan delivery timelines
Design and implement reliable, scalable integration solutions using Python, REST, gRPC, Apache Kafka, Redis, and SQL
Conduct regular code reviews and maintain a consistent, high-quality code base
Strictly follow delivery deadlines, ensuring production readiness and technical excellence
Monitor and stabilize integrations post-deployment using observability tools like Grafana
Actively identify and resolve blockers to maintain project momentum, demonstrating a proactive āget things doneā approach
4+ years of hands-on backend development experience
Strong technical toolkit including Python (FastAPI), REST, gRPC, SQL, Apache Kafka, Redis, and Postman
Experience designing and implementing robust, scalable integration solutions with external partners and service providers
Background as a backend engineer with solid understanding of event-driven and asynchronous architectures
Familiarity with Agile/Scrum processes and tools such as YouTrack and Grafana
Proven stakeholder management and scope-control skills
Strong communication, prioritization, and time-management abilities, consistently delivering results under tight deadlines
English language B2+ (writing and speaking)
Fluency in Russian B2+
Strong āget things doneā mindset and ability to ship under tight deadlines
High autonomy and sense of ownership, comfortable making independent decisions
Strong communication skills and commitment to customer success
Passion for technology that changes how businesses operate
Base Compensation: $5,500-$7,500 USD per month (negotiable based on experience)
Employment Type: contract (1099)
Remote-first flexibility: fully remote role with working hours aligned to 9:30 AM ā 6:30 PM UTC
High-impact role: your help determine how partners and customers realize value from AI employees, with clear revenue and performance outcomes attached to your work
Cutting-edge AI product: contribute to a platform that lets businesses and agencies deploy voice and chat AI employees in minutes across multiple channels and tools
Fast-moving startup environment: work in a lean, engineering-led organization that values speed, ownership, and pragmatic problem-solving over process for processās sake
Join a company founded by proven entrepreneurs with a track record of building successful, globally-adopted technology solutions
HR Screening
Level 1: 45-minute video interview with the Hiring Manager
Level 2: 60-minute technical interview
Level 3: 60-minute video interview with CTO
Reference and Background Checks: conducted after successful interviews
Job Offer: provided to the selected candidate
We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity, or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law.
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