Hippocratic AI is the leading generative AI company in healthcare. We have the only system that can have safe, autonomous, clinical conversations with patients. We have trained our own LLMs as part of our Polaris constellation, resulting in a system with over 99.9% accuracy.
Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.
Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.
Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.
Hippocratic AI is rapidly expanding across the pharma and medtech industries. We are building a new class of agentic AI that supports patients and healthcare stakeholders across the entire life sciences value chain including patient services, clinical trials, access, adherence, and HCP-facing workflows. We are contracted with 5 of the top 20 pharma globally and are in a hyper growth phase for our Life Sciences vertical.
Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.
Location Requirement
We believe the best ideas happen together. To support fast collaboration and a strong team culture, this role is expected to be in our Palo Alto office five days a week, unless otherwise specified.
We are seeking a Director of Integrations and Deployment, Life Sciences to own the technical strategy, integration architecture, and deployment execution that enables Hippocratic AI to go live inside the most complex and security-conscious IT environments in healthcare. This leader will be the person who makes the platform real inside pharma — navigating the CRM ecosystems, API architectures, data governance frameworks, and IT approval processes that determine whether an enterprise deal becomes a live, scaled deployment or stalls in technical review indefinitely.
This is where strategy meets infrastructure. Every enterprise deal Hippocratic AI closes must pass through pharma IT, information security, data architecture, and technical operations — and the gap between a signed contract and a production deployment is where many healthcare AI companies lose momentum. You will make sure that never happens here. You will define how the platform integrates with the systems pharma organizations actually run on — Veeva, Salesforce Health Cloud, IQVIA, specialty pharmacy platforms, hub CRMs, EHRs, telephony systems, data lakes — and you will build the integration playbooks, deployment frameworks, and technical credibility that make IT approvals faster and deployments smoother at every subsequent account.
This is also one of the most technically creative roles in the company. You are not just plugging into existing architectures — you are defining how agentic AI connects to pharma's operational infrastructure. There are no established patterns for how an AI agent that speaks with patients integrates with a hub CRM, passes structured data to a safety database, triggers a workflow in a specialty pharmacy system, or writes back to a patient record in Veeva. You will design those patterns, build the reference architectures, and create the integration standards that become industry norms.
The ideal candidate has spent years inside or deeply adjacent to pharma IT — someone who knows what a pharma CISO cares about, how a Veeva environment is structured, what it takes to get an API connection approved through a pharma IT security review, and why a seemingly simple integration can take six months if you don't know how to navigate the process. You speak fluently in APIs, HL7/FHIR, SSO/SAML, SOC 2, data residency, PHI handling, and network architecture — and you can translate all of it into language that both pharma IT leaders and internal engineering teams understand.
Join experts who've spent their careers improving care, advancing science, and building world-changing technologies — ensuring our platform is powerful, trusted, and truly transformative.
The Director of Integrations and Deployment, Life Sciences is responsible for defining and leading the technical integration strategy, deployment methodology, and IT partnership approach that enables Hippocratic AI to deploy successfully within enterprise pharma, biotech, and medtech IT environments. You will own the integration architecture, technical approval playbooks, and deployment operations that translate signed enterprise contracts into live, production-grade implementations.
You will serve as the company's primary technical authority in customer-facing IT and security conversations — engaging directly with pharma CIOs, CISOs, enterprise architects, and technical operations teams during sales cycles, vendor qualification, and deployment execution. Internally, you will partner with Engineering, Product, Customer Success, and Sales to ensure the platform's integration capabilities, security posture, and deployment methodology meet the exacting standards of the life sciences industry.
You will report to the VP of Customer Success, and work closely with the President of Life Sciences, Chief Commercial Officer, Sales, Customer Success, Product, Engineering, Medical Affairs, and Compliance leadership.
Integration Strategy and Technical Architecture
Define and own the technical integration strategy for Hippocratic AI across the life sciences ecosystem — designing how the platform connects to the CRM, hub, pharmacy, clinical, telephony, and data infrastructure that pharma organizations operate on.
Develop reference integration architectures for the platform's core deployment patterns, including integrations with Veeva CRM and Vault, Salesforce Health Cloud, IQVIA platforms, specialty pharmacy management systems, hub CRM platforms (AssistRx, ConnectiveRx, Lash Group, Phil), EHR systems (Epic, Cerner/Oracle Health), contact center and telephony platforms (Genesys, Five9, Amazon Connect, Twilio), safety databases (Argus, ArisG, Veeva Vault Safety), and enterprise data lakes and analytics environments.
Design API-first integration patterns including RESTful APIs, webhook architectures, event-driven data flows, batch processing interfaces, and real-time bidirectional data synchronization — ensuring the platform can exchange structured data with pharma systems reliably and securely.
Define data mapping, transformation, and validation standards for patient data, AE data, case data, and interaction records flowing between the platform and customer systems — ensuring data integrity, regulatory compliance, and system interoperability.
Develop and maintain an integration capability matrix and technical compatibility documentation that Sales and Customer Success can use to accelerate technical conversations and set accurate deployment expectations.
Evaluate and recommend middleware, iPaaS, and integration tooling (MuleSoft, Boomi, Informatica, custom) that accelerates deployment timelines and reduces integration engineering effort.
Pharma IT Approval and Security Qualification
Own the end-to-end process for navigating pharma IT security reviews, vendor qualification, and technical approval processes — building the documentation, processes, and institutional knowledge that make each subsequent approval faster.
Develop and maintain a comprehensive security and compliance documentation package including SOC 2 Type II reports, penetration test results, architecture diagrams, data flow documentation, encryption standards, access control specifications, incident response plans, and business continuity documentation.
Lead and manage responses to customer security questionnaires, SIG assessments, HECVAT reviews, and custom IT security evaluations — maintaining a library of pre-approved responses that accelerate turnaround times.
Engage directly with pharma CISOs, information security teams, enterprise architects, and IT governance committees during the vendor approval
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