MERS Specialist

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.

A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Position Overview:
The MERS Specialist is responsible for processing and overseeing all MERS activations, transfers, and monthly reconciliations. This role obtains and retains all documents for MERS audits and annual reports as required under the current MERS guidelines. The MERS Specialist assists in the day-to-day operations of the Post Closing Department by performing tasks and functions to aid in the continued movement of loans through post-closing channels.

Job Responsibilities:

• Work from the LOS system to identify funded loans that require MERS activation.
• Activate all MERS applicable loans within the acceptable timeline and upload supporting documentation to the loan file.
• Perform loan data entry and report date of activation within the LOS system.
• Access and pull reports from the MERS website.
• Review and reconcile MERS reports to identify and cure all discrepancies between the MERS system and the current servicing LOS system. 
• Perform required research and follow through on reconciling MERS reported information between MERS and the LOS system as required.
• Perform monthly reconciliations between the MERS and sub-servicing system of record utilizing the compare report and address to cure differences identified and track all edits.
• Perform all required system maintenance as needed.
• Obtain daily Purchase Advices for loans sold service released to perform TOS/TOB of servicing and beneficiary rights within MERS guidelines.
• Perform the servicing transfer on agency loans held with sub-servicer(s).
• Work with the delivery analysis team to work through challenging loans for loan delivery.
• Assist in tracking and researching suspense fees incurred as a result of delivery and purchase delays.
• Create, process, and ship assignments of mortgages.
• Assist post-closing management with projects and assignments within the department.

Qualifications and Skills:

• High school diploma or equivalent.
• 2+ years of experience in recent mortgage closing or post-closing activities.
• Extensive knowledge of MERS, Inc. guidelines and system requirements with proven history of MERS compliance standards achieved.
• Experience with Encompass.
• Experience with Dovenmuehle (DMI) for sub-servicing.
• Proficient with Microsoft Office applications.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.