Catering Sales Manager

The Catering Sales Manageris responsible fordriving catering and delivery sales withinan assignedterritory while strengthening Bagel Brands’ position as the preferred catering partner in local markets. This role develops and executes targeted sales strategies, builds strong relationships with new and existing customers, and partners closely with restaurant operations teams to ensure successful execution of catering orders and events.

This role is responsible for overseeing catering sales across a large, multi-state territory supporting both Bruegger’s and Einstein Bros. Bagels spanning 11 states and approximately 84 bakeries, requiring strong organization, responsiveness, and the ability to manage a high volume of activity across a broad footprint.

In alignment with Bagel Brands’ Mission, Vision, and Values, the Catering Sales Managerdemonstratesownership, collaboration, and creativity inidentifyingnew business opportunities and delivering exceptional guest experiences through catering.

Department: Catering Sales

Annual Salary: $85K-$95K

Bonus: Quarterly Bonus

RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:

Territory Sales Leadership

• Own and manage catering sales performance within an assigned territory, driving revenue growth through proactive business development and relationship management.

• Identifyand pursue new catering opportunities through direct outreach, networking, and community engagement.

• Maintain and grow relationships with existing clients to increase repeat business and long-term partnerships.

• Execute territory sales strategies andtargetedoutreach campaigns to achieve catering revenue goals.

Sales Strategy & Business Development

• Develop and implement localized sales strategies aligned with company goals and guidance from the Director of Catering.

• Analyze customer insights and market trends toidentifynew opportunities and improve performance in underperforming markets.

• Contribute ideas and innovative approaches that enhance the effectiveness of catering sales programs and outreach efforts.

• Support company-wide catering campaigns, seasonal promotions, and occasion-based sales initiatives.

Field & Operations Partnership

• Build strong relationships with restaurant operations teams to ensure seamless execution of catering orders and exceptional guest experiences.

• Gather feedback from field leaders and customers toidentifyservice improvements and operational opportunities.

• Partner with operations to address challenges, improve processes, and ensure successful delivery of catering services.

Sales Reporting & Performance Tracking

• Track sales activity andmaintainaccuratereporting on outreach, pipeline activity, and territory performance.

• Provide regular updates on sales activity, market insights, and performance trends to leadership.

• Monitor progress toward revenue goals and adjust outreach strategies as needed.

Team Collaboration & Sales Leadership

• Contribute to a collaborative, high-performing catering sales culture by sharing best practices and supporting peers across markets.

• Assistwith training initiatives, sales campaigns, and targeted outreach efforts across the catering team when needed.

• Serve as a positive ambassador of Bagel Brands’ culture and sales expectations.

LEADERSHIP COMPETENCIES (INDIVIDUAL CONTRIBUTOR)

• Effective Communication:Communicates clearly and professionally with customers, restaurant teams, and leadership.

• Accountability & Ownership:Demonstratesownership of territory performance and consistently works toward achieving sales goals.

• Adaptability & Perseverance:Thrives in a fast-paced environment and adjusts strategies as market conditions evolve.

• Curiosity:Continuously seeks new opportunities for growth, partnership, and market expansion.

• Collaboration:Builds strong relationships with cross-functional partners to deliver strong business results.

• Self-Awareness:Maintainsprofessionalism and sound judgment in all interactions with customers and team members.

REQUIRED KNOWLEDGE, SKILLS, & EXPERIENCE

• Outside sales experience calling on both existing and new clients.

• Proven ability to achieve sales goals through personal effort and strong relationship building.

• Strong organizational, time management, and multi-tasking skills.

• Ability to analyze market data and adjust sales strategies accordingly.

• Strong interpersonal skills with the ability to build relationships internally and externally.

• Excellent problem-solving and communication skills.

• Proficiencyin Microsoft Office and ability to quickly adapt to new systems or sales tools.

• Ability to travel within assigned territory as needed.

• Experience in multi-unit retail, restaurant, or hospitality environments.

PHYSICAL DEMANDS

This role requires the ability to sit, stand, bend, lift, and move intermittently during working hours. These requirements may be met with or without reasonable accommodation.