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Role Summary
The Senior Analyst, Business Analysis, International IT is responsible for supporting enterprise integration initiatives by bridging technical, functional, and business perspectives. This role provides tactical leadership to integration efforts, develops transition plans, ensures clarity of requirements, and partners closely with shared services, solution architects, technical teams, and business stakeholders. The analyst must have strong systems integration knowledge, technical documentation skills, and the ability to communicate complex concepts clearly.
Accountabilities in this role
Tactical Leadership
- Provide advice and guidance to the EIT integration leadership team in support of technical goals and objectives.
- Develop and implement a process to handle pricing integration in a changing environment
- Provide technical leadership to the EIT Integration tactical team in support of technical goals and objectives
- Establish metrics that measure responsiveness and progress of integration initiatives.
- Develop and execute transition plans for build activities as integration objectives go live and transition to operational support.
Communication
- Support as communication link between the CAH EIT teams and logistics service providers (LSPs)
- Take responsibility for ensuring that EIT changes is well understood
- Function as touchpoint for stakeholders on technical aspects of projects
- Take responsibility for ensuring documentation for all pricing related integration topics is created, maintained, and clearly communicated
Shared Service
- Work with the Shared Service organizations for interfaces, workflows, requirements, and technical support
- Work collaboratively across cross-functional teams to ensure integration readiness, defect resolution, and alignment on technical designs.
Technical Skills & Competencies
- Foundational understanding of system integration patterns, including real-time, batch, event-driven, and pub/sub models.
- Ability to support troubleshooting by reviewing logs, monitoring interface activity, and analyzing integration failures.
- Ability to create clear and detailed technical functional specifications, interface specifications, and data mapping documents.
- Proficiency with documentation and requirements tools (e.g., Jira, Confluence, Azure DevOps, ServiceNow).
- Experience modeling business and technical processes using Lucid, UML, sequence diagrams, and workflow diagrams.
- Knowledge of software development life cycle methodologies and their application in integration environments.
- Understanding of hardware/software platforms, including operating systems, databases, application servers, and web technologies.
- Conceptual understanding of architecture standards, application design patterns, and database/operating system fundamentals.
- Ability to support timely resolution of system issues, including those impacting mission-critical production environments.
- Ability to evaluate high-level requirements, perform options analysis, and translate business needs into actionable technical requirements.
Preferred Qualifications:
- Bachelor's degree in related field
- 7+ years of experience in related field
- Demonstrated ability to provide successful delivery and/or support of technology solutions
- Strong team relationship and trust building skills
- Excellent communication and presentation skills. Must be able to present and communicate technical concepts in a clear and concise manner to both technical and non-technical audiences
- Demonstrated ability to lead, think strategically, idea generator, and problem solver
- Experienced working in mission-critical environments
Function: Information Technology Function
Information Technology is responsible for the effective development, delivery and operation of computing and information services. Anticipates, plans and delivers IT solutions and strategy which enable business value.
Family: Software Engineering
Software Engineering is responsible for designing, developing, implementing and supporting applications, systems and IT products required to achieve the company's business objectives.
- Demonstrates knowledge of software development
- Demonstrates general understanding of hardware/software platforms including but not limited to operating systems, databases, application servers, web servers and integration technologies.
- Demonstrates conceptual knowledge of architecture standards and database and operating systems.
- Demonstrates problem solving ability that allows for effective and timely resolution of system issues including but not limited to production outages.
- Demonstrates knowledge of software development, life cycle, modeling of business processes, application design patterns, business/functional documents. Estimates to high level business requirements and provide options analysis.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
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