Maintenance & Damage Manager

Driven to be the Best

People.Performance. Purpose.

At Avis Budget Group,we’redriven to be the best vehicle rental company in the world, together. Our 25,000 employees raise the bar every day, bringing different perspectives, taking ownership, and leading with integrity.We’redefining the future of mobility with safe, sustainable solutions that move people, businesses, and communities forward. 

TheMaintenance & Damage Manageris responsible forthe overall performance of the preventative maintenance and service repair of fleet vehicles as well as overall inventorying, sourcing, ordering and distribution of parts,tiresand other supplies to maximize fleetutilizationand profitability for the City/District. 

WhatYou’llDo:

• Develops,implementsand communicates operating plans to maximize fleetutilizationto business and company guidelines, directing and controlling the preventative maintenance and service repair of fleet vehicles as well as source and order parts, control inventory, return obsolete or overstocked parts and replenish inventory of common usage parts/tires.

• Manages performance of team members/employees against business plan by setting, communicating, monitoring and updating goals as needed for key performance indicators on a regular and consistent basis for service, including, but not limited to, technician productivity, percent out of service, warranty recovery versus parts and labor and overdue idle cars

• Assesses out of service areaon a daily basistoestablishdaily workload; holds daily pre-shift meetings with team members to review prior day performance and communicate daily workload and goals.

• Ensuresall repair orders are completed and processedin accordance withestablished guidelines.

• Ensures warranty submissions meet or exceed businessplanand all required documentation issubmitted.

• Ensurestimelycompletion of recalls, preventativemaintenanceand quality of vehicle repairs.

• Forecasts, budgets and manages key financial drivers including, but not limited to, S&W per day and warranty recovery.

• Oversees the ordering of parts, tools, and supplies

• Manages andmaintainsappropriate vendorrelationships and workloadassignment, ensuring established service levels and quality standards are met and that all vendor management policies and procedures are followed. Ensures proper use of purchase orders, receipt of services and/goods,timelysubmission of invoices forapprovaland thetimelypayment of invoices. Maintain up to date files on vendor insurance policies.

• At bussing locations,overseesthe repair and/or maintenance of allbussesfor the operation.

• Manages all areas of the employee lifecycle including hiring, on-onboarding, training, recognition and performance management of both managers and employees to enable ahigh performanceculture supervises, develops, motivates,recognizesand evaluates the performance of manager and employee staff to enable a high performing culture. 

• Manages allfacetsof employee relations, including, but not limited to, implementing HR policies and practices in a consistent and fair manner,in accordance withCompany policies and partnering with Human Resources Business Partners whereappropriate.

• Provides a safe work environment by ensuring all safety policies and practices are followed andmaintained.

• May berequiredto perform other duties as assigned

PerksYou’llGet:

• Access to Medical, Dental, Vision, Life and Disability insurance

• Eligible toelectother voluntary benefitsincluding:Group Auto Insurance, Group Home Insurance, Pet Insurance, Legal Assistance, Identity Theft Protection, FSA, Accident Insurance, Critical Illness Insurance, andadditionallife insurance coverages

• 401(k) Retirement Plan with company matched contributions

• Full training to learn the business and enhance professional skills

• Employee discounts, including discounted prices on the purchase of Avis/Budget cars

• Access to an Employee Assistance Program for services including counseling, financial and

WhatWe’reLooking For:

• High School diplomarequired;2-4 yearcollege degree preferred (or equivalent in education,trainingor experience)

• Minimum of 2 years management experience of employees in related field (rental car, automotive shop orservice orientedfield)

• Valid driver’s license and successful background check

• Ability to work flexible schedules in a fast-paced environment that may include early morning, nights, or weekends, asdeterminedby business needs

• Ability to lift 50 pounds and oversee multiple work areas

• This position requires regular, on-site presence and cannot be performed remotely

• Organizational and prioritization skills

• Financial acumen and forecasting skills

• Talent management and delegation

• Proven written and verbal communication skills

• Excellent investigation andproblem solvingskills

• Negotiation and vendor manageme