Job Requisition ID #
Position Overview
Autodesk isseekinga driven and customer-focusedSenior Associate Digital Business Representative (DBR)to independently manage transactional digital sales opportunities and drive KSO attainment. In this intermediate-level role, you will own inbound and signal-based outbound motions, manage the full sales cycle for low-to-moderate complexity transactions, and deliver a seamless digital buying experience. You willleverageCRM insights, digital signals, and structured sales discipline to prioritize effectively and close business within defined ACV thresholds.This is a target (KSO) based role with performance incentives, reporting directly to a Digital Business Manager in Kuala Lumpur, Malaysia.There is an expectation to be in the office withfrequency.
Key Responsibilities
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Revenue & Pipeline Ownership
Generate and manage pipeline through inbound calls, sales chat, MQLs, and signal-based outboundcallcampaigns (abandoned carts, expired quotes, trials, ecommerce triggers, etc)
Independently close transactional digital opportunities within defined ACV targetsby navigatingpricing discussionsĀ and managing negotiations effectively
Achieve quarterly ACV, revenue, pipeline, and new logo goals
Identifyupsell opportunities and apply relevant promotions
Conduct structured discovery and effectively handle objections
Maintain strong pipeline hygiene andaccurateforecasting in Salesforce
Use CRM dashboards and digital signals to prioritize high-value opportunities
Monitor and improve in- & outbound-to-close conversion performance
Customer Experience & Operational Excellence
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Deliver high-quality engagement across phone, email, and chat
Ensure SLA adherence and strong response rates+90%
Represent Autodesk professionally with a customer-first mindset
Follow internal digital sales processes and proactively flag operational gaps
Skills & Competencies
Transactional ClosingConfidently closes digital deals within ACV thresholdsĀ
Objection Handling Applies structured techniques to overcome customer concernsĀ
Funnel Awareness Understands inbound, pipeline, and conversion metricsĀ
CRM AnalyticsUses dashboards and data insights to guide prioritization and forecastingĀ
Professional Communication:Clear, persuasive, and consultative across digital channelsĀ
Collaboration
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Partner with Territory, Emerging, Renewals, and Enterprise teams for opportunity handoffs
Provide structured feedback to Marketing on campaign effectiveness and lead quality
Coordinate with Digital E-Commerce teams to improve customer pathways
MaintainaccurateCRM documentation to support closed-loop reporting
Highlight Automation opportunities
QualificationsMinimum
Fluency in English (in combination with Japanese or Korean is an advantage but notĀ required)
2+ years of inside sales, SaaS, or technology sales experience
Proven ability to meet or exceed sales targets
Experience owning full sales cycle for transactional opportunities
Experience handling inbound and outbound digital sales motions
Familiarity with CRM systemsand Sales Automation Tools(e.g., Salesforce, HVS, Clari, Gong,Outreach)
Strong communicationand cross-functional collaboration skills
Experience selling across phone, chat, and email channels
Familiarity with digital buying journeys and ecommerce-assisted sales
Learn More
About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software ā from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk ā itās at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When youāre an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
Salary transparency
Salary is one part of Autodeskās competitive compensation package. Offers are based on the candidateās experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.Sales Careers
Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales
Diversity & Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here:
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