Digital Business Representative, APJ

Position Overview

Autodesk isseekinga high-performing and consultativeDigital Business Representative (DBR)to independently drive digital revenue performance across moderate-complexity transactions while contributing to digital sales motion optimization.In this skilled-level role, you will own advanced inbound and signal-based outbound motions, manage moderate-complexity opportunities end-to-end, and consistently achieve ACV and KSO benchmarks. You willleverageCRM analytics, performance insights, andstructuredigital selling techniques tooptimizeconversion rates, expand whitespace within accounts, and improve digital sales effectiveness.

This is a target (KSO) based role with performance incentives, reporting directly to a Digital Business Manager.There is an expectation to be in the office with frequency. 

Key Responsibilities
 

Advanced Revenue & Pipeline Ownership
 

• Drive inbound and signal-based outbound outreach across multiple opportunity types (hotline, chat, MQLs, ecommerce triggers, abandoned carts, trials, etc)

• Independently close transactional digital opportunities within defined ACV targets by navigating pricing discussions and managing negotiations effectively

• Consistently achieve quarterly ACV, revenue, pipeline, and expansion targets

• Identifywhitespace and expansion opportunities within existing digital accounts

• Conduct consultative discovery aligned to customer workflows and business objectives

Conversion Optimization & Data-Driven Execution
 

• Analyse inbounds and outbound conversion performance and refine outreach strategies

• Leverage CRM dashboards and analytics to prioritize strategically and improve forecast reliability

• Maintain high CRM accuracy and pipeline hygiene

• Translate performance metrics into actionable insights to enhance digital effectiveness

• Contribute structured feedback tooptimizecampaigns, automation, and digital pathways

Customer-Centric Engagement & Operational Excellence
 

• Deliver high-quality consultative engagement across phone, chat, and email

• Ensure SLA adherence and +90% response rates

• Proactivelyidentifyand recommend improvements to digital sales processes

• Resolve moderate-complexity pricing and fulfilment issues in coordination with Finance and Operations

Skills & Competencies
 

• Consultative Digital SellingAligns Autodesk solutions to customer business objectives 

• Negotiation & Commercial AcumenManages pricing discussions within guardrails 

• Data StorytellingConverts performance metrics into strategic actions 

• Portfolio Prioritization Strategically manages opportunity mix for maximum impact 

• CRM & Forecast DisciplineEnsures high data integrity and reliable forecasting 

• Cross-Functional CollaborationCoordinates effectively across internal stakeholders 

Collaboration

• Partner with Territory, Renewals, Emerging, and Enterprise teams for seamless orchestration

• Provide structured feedback to Marketing to improve campaign performance

• Coordinate with Finance, Operations, and Digital E-Commerce teams to ensure smooth execution

• Highlight automation and process improvement opportunities

QualificationsMinimum
 

• Fluency in English (in combination with Japanese or Korean is an advantage but notrequired)

• 3+ years of inside sales, SaaS, or technology sales experience

• Proventrack recordof consistent quota attainment

• Experience managing moderate-complexity digital transactions end-to-end

• Proficiencyin CRM and sales automation tools (Salesforce, HVS, Clari, Gong, Outreach, etc)

• Strong analytical and conversion optimization capabilities

• Experience selling across phone, chat, and email channels